Support

Purchases and subscriptions are handled by Apple or Google, depending on where you downloaded the app.

iPhone and iPad: to manage or cancel a subscription, open Settings, tap your name, then tap Subscriptions. To request a refund, visit reportaproblem.apple.com.

Android: open the Google Play Store app, tap your profile picture, then Payments & subscriptions › Subscriptions. Refund requests are handled through Google Play.

Your plans stay on your device. Deleting the app deletes its data from your device. If you use iCloud or Android backup, you can also remove the app’s backed-up data in your iCloud or Google Account settings. You can turn off analytics in the app’s settings. To change tracking, go to Settings › Privacy & Security › Tracking on iPhone, or delete or reset your advertising ID in your Android device’s settings. Read our Privacy Policy for details.

Soft Structure is a planning and wellbeing tool. It is not a medical device and does not diagnose, treat, cure, or prevent any disease or condition, or provide medical advice. For health concerns, consult a qualified health professional.

If you need help with your account, a subscription, or your privacy, you can reach us at hello@littlelightsgroup.com.